Last Updated: 19 September 2026
Digital Pakpattan respects your privacy. This Privacy Policy explains how we collect, use, store and share personal information when you visit pakpattan.net, register for courses, use our student or teacher services, or contact us.
1. Information We Collect
Depending on how you use our website and services, we may collect:
- Contact information: Your name, email address, phone number and any address details you provide.
- Registration information: Account details, selected courses, batches and information submitted through student or teacher registration forms.
- Learning records: Enrolment status, attendance, progress, assessments and certificate records.
- Fee information: Payment status, transaction references and payment receipts you submit.
- Enquiries: Messages, attachments and other information you send through forms, email or WhatsApp.
- Technical information: IP address, browser type, device information and website activity recorded through server logs or enabled website tools.
Please provide only the information requested. Avoid sending passwords or unnecessary sensitive information through messages or uploaded files.
2. How We Use Your Information
We use information to:
- Process registrations and manage user accounts.
- Provide courses, learning support and related services.
- Maintain attendance, progress and fee records.
- Issue and verify certificates.
- Respond to enquiries and service requests.
- Send account, course, payment and certificate updates.
- Maintain website security, resolve technical issues and prevent misuse.
- Meet applicable legal and recordkeeping obligations.
If we send promotional messages, you may ask us to stop at any time. Essential account or course communications may still be necessary while you use our services.
3. Student and Teacher Access
Authorised staff and assigned instructors may access information needed to manage courses and support students. This may include enrolment, attendance, progress and relevant payment-status information.
Account holders are responsible for keeping their login details confidential and informing us if they suspect unauthorised access.
4. Certificate Verification
Where public certificate verification is available, someone using a certificate number, verification link or QR code may be able to view information confirming the certificate’s authenticity. This may include the student’s name, course, certificate number, issue date and certificate status.
Verification information may be accessible to anyone who receives the relevant identifier or link. Contact us if you have concerns about information displayed in your certificate record.
5. Cookies and Similar Technologies
Our website may use cookies to support login sessions, remember preferences and enable website functionality.
If analytics, advertising tools or embedded content are enabled, their providers may also use cookies or similar technologies. Where required, we will request consent before using non-essential cookies.
You can manage cookies through your browser settings and any cookie controls provided on the website. Blocking essential cookies may affect login or other features.
6. When Information May Be Shared
Information may be shared when necessary with:
- Authorised staff and instructors delivering our services.
- Service providers supporting hosting, website maintenance, communications or payment processing, where used.
- Authorities or professional advisers when required by law or necessary to address fraud, security incidents or legal claims.
Some service providers may process information outside Pakistan, depending on their infrastructure and service arrangements.
7. External Services and Links
Our website may link to external websites or services, including WhatsApp and social media platforms. When you use these services, their own privacy policies apply.
Information you send directly through those platforms is also processed by the relevant provider.
8. Data Retention and Security
We retain personal information for as long as needed to provide services, maintain relevant records, resolve disputes and meet applicable obligations. Retention periods vary by the type and purpose of the information.
Certificate records may need to be retained longer to support future verification.
We take reasonable steps to protect personal information. However, no website, storage system or internet transmission can be guaranteed completely secure.
9. Your Choices and Requests
You may contact us to request access to, correction of, or deletion of your personal information, or to stop promotional messages.
We may need to verify your identity before acting on a request. Some information may need to be retained for legitimate recordkeeping or legal reasons. Available rights depend on applicable law.
10. Children and Young Learners
Where a student is under 18, a parent or guardian should be involved in registration and provide consent where required. If you believe a child has submitted personal information without appropriate permission, please contact us so we can review it.
11. Changes to This Policy
We may update this Privacy Policy when our services or information-handling practices change. The latest version will appear on this page with a revised date. Where required, we will provide additional notice of significant changes.
12. Contact Us
For privacy questions or requests, contact:
Digital Pakpattan
Website: https://pakpattan.net
Email: digitalpakpattan@gmail.com
Phone / WhatsApp: +92 304 8225455
Location: Pakpattan, Punjab, Pakistan